Backyard Cat Enclosures - Australia's ultimate one-stop shop for quality cat enclosures
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Need Help? Call Us 1300 440 453 8am - 8pm
100% Money Back Guarantee 100% Money Back Guarantee
Lowest price shipping Lowest price shipping
Australian owned & operated Australian owned & operated
12 Month's Warranty 12 months warranty
0% Finance & Lay-by Finance & Lay-by

Frequently Asked Questions – Backyard Cat Enclosures

How long will delivery take once my order has been placed?

If the item is listed as ‘in stock’, here’s a guide for how long it will take for your order to arrive at your door! Also remember that you should allow an additional 2 working days for us to pack up your order. This is then added onto the below estimates from the delivery couriers.

**During the month of December, due to the high volume of goods travelling around Australia, couriers are exceptionally busy. Please allow an additional three working days for your items to be delivered. We cannot guarantee pre-Christmas delivery**. We are trading every day during the month of December, however the couriers are closed on public holidays**

 

Do I need to be home for the delivery?

No – we can organise an authority to leave the delivery, so you don’t need to be home and the courier will leave it in a safe place.

 

What happens if I only receive some of my boxes?

We know you will be excited to receive your goods, but if your order seems to be delayed, or has arrived as a split order, please wait 24 hours as the courier is likely to delivery the remaining goods the following day.

However, if further delays occur, please contact us directly via phone or email and we will look after it for you! We have been doing this for many years and have a lot of experience dealing with couriers and will make sure everything is sorted promptly for you!

 

How does lay-by work?

Want one of our enclosures, but can’t pay the full price upfront? We offer lay-by on all our enclosures, and are more than happy to work out everything for you!

We only require a 20% deposit upfront. After that, the enclosure can be paid off over a number of weeks that we can arrange according to your needs.

If you want to use lay-by, when ordering online, simply choose this option during check-out. If you’re ordering over the phone, let us know that you’d like to do lay-by and we’ll arrange a payment plan for you.

 

What are your enclosures made out of?

All our enclosures are made with A-grade pine timber that has been kiln dried so it has a low moisture level. Once it arrives, your raw timber cat enclosure needs a coat of quality exterior house paint to ensure its long life and express your personal style.

Your cats are protected by strong 10mm x 10mm galvanised wire mesh on all ventilation points which helps prevent snakes and predators.

 

 

We are cat lovers, like you!

Do you have any questions about our enclosures?

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We accept the following payment methods...

Pay with PayPal

Paypal Express Checkout

Fast & Secure.

Paying with credit

Credit Card or Debit Cart

Pay securely with Visa, Mastercard, Debit.

Paying with zipmoney

Buy Now, Pay Later

Interest Free Finance, No Deposit!

Paying with layby

Flexible Lay-by available

Minimum 20% Deposit, 3 months to pay.

Paying with direct deposit

Direct Bank Transfer

Transfer to our Business Bank Account